Referral Scheme
Refer a friend, and you both earn credit towards purchases!
Share your referral code
Give your referral code to all your friends and family. Get your unique referral code.
Your code will only be available after you have made your first purchase.
Your friend uses the code at checkout
When your friend gets to the checkout and spends over £100, ask them to enter the referral code. They will receive a £40 discount off their order, and you will get £40 credit added to your account.
You get £40 credit for your next order
Next time you place an order, we will automatically use any available credit to discount your order.
Referral Guidelines
It's important to promote MedExpress responsibly and be compliant with legal and ethical standards. See our guide for some tips:
Dos |
Don’ts |
|---|---|
✅ Do Encourage To Check Eligibility“Visit MedExpress to learn more about their clinically-backed weight-loss services and use code XYZ40 at checkout. |
🚫 Don’t Use the Word “Prescription” Or Other Medical or Diagnostic LanguageUse phrases like: Focus on the service, not specific prescription access. Avoid statements like: “Get a prescription from MedExpress.” Don’t say: “Thinking about starting on a weight loss injection or Mounjaro? Try MedExpress” |
✅ Do Talk About the MedExpress Weight Loss ServiceUse phrases like: “MedExpress offers online weight-loss services tailored to you.” “MedExpress offers the most effective weight loss service” “Explore convenient, expert-led weight-loss treatments through MedExpress.” |
🚫 Don’t Mention Drug Names like Mounjaro or GLP-1sExamples to avoid: “Get Mounjaro for £40 OFF.” “Get £40 OFF GLP-1s.” |
✅ Do Show Packaging and Accompanying MaterialsYou are allowed to show the MedExpress shipper box, but not specific medications (i.e. injection pens). |
🚫 Don’t Show Injections in ContentDon’t show yourself or others administering injections, or one specific product. You are allowed to show the MedExpress shipper box. |
✅ Do Highlight Convenience and Confidentiality“Access confidential weight-loss support from the comfort of your home.” |
🚫 Don’t Guarantee ResultsAvoid claims like: “Lose weight within X weeks on MedExpress.” |
Referral Scheme Terms and Conditions
By participating in the MedExpress referral programme, you agree to adhere to the following terms to ensure compliance with legal and ethical standards.
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General
- This scheme applies to referrals of new customers who complete a purchase and are assessed as eligible for treatment by our clinical team.
- Rewards are only valid if your referral is not someone we already know (i.e. a current, past or prospect customer).
- You’ll earn £40 credit for each new customer you refer who completes a purchase over the minimum spend of £100.
- Referred customers must use your referral code at checkout to receive a £40 discount off their first order over the minimum spend of £100.
- Referred customers may not apply any other discount code to their first order.
- There is only one reward credit for each new customer introduced.
- Discounts and credits only apply to the product and not to shipping costs.
- Maximum credit earned per customer is restricted to £4,000 GBP within a 12-month period. This starts when you receive your first earned referral credit.
- Unused reward credit expires 12 months after a successful referral.
- You will receive your credit when the referred customer's order is dispatched. We reserve the right to withdraw your reward if the referred customer order is cancelled or rejected.
- We reserve the right to terminate this referral scheme at any time.
- We reserve the right to refuse access to or to terminate access to this scheme to any individual for any reason.
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Referral Code Sharing Guidelines
- Sharing your code publicly (e.g., on social media, forums, or websites) is allowed, however you must not mention a prescription only medicine as this is against advertising regulation.
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Legal Compliance
- UK law prohibits advertising Prescription Only Medicines (POMs) to the public. Sharing referral codes publicly in ways that promote POMs may be considered a violation of these laws.
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Consequences of Non-Compliance
- Customers who share referral codes in violation of these guidelines will lose any associated rewards and may be removed from the referral programme.
- Depending on the severity of the breach, further action, including suspension from future programmes, may be taken.
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Brand Guidelines
- When sharing your code, do not use the MedExpress logo or any other MedExpress intellectual property.
