1.1 These terms and conditions (together with the documents referred to in
it) (collectively, these “terms”) set out the basis on
which you may make use of the website (our “ site”), whether as a guest or a registered user. Please
1.2 By using our site, you indicate that you accept these terms and that
you agree to abide by them. If you do not agree to these terms, you must
not use our site.
1.3 We recommend that you should print a copy of these terms and conditions
for future reference.
2 Information about us
2.1 Our site is operated by MedExpress Enterprises Ltd (under the trading
name of MedExpress) (“we”). We are a company incorporated
in England and Wales under company number 8805262. Our registered office
address is: 87a Worship Street, London, United Kingdom, EC2A 2BE.
Our VAT number is: GB186080986. We are a limited company.
2.2 We are regulated by the Medicines and Healthcare products Regulatory
Authority and are registered with
General Pharmaceutical Council.
applies to your use of our site, sets out the terms on which we process any
personal data we collect from you, or that you provide to us. By using our
site, you consent to such processing and you warrant that all data provided
by you is accurate.
We amend these terms from time to time. Every time you wish to use our
site, please check these terms to ensure you understand the terms that
apply at that time.
5 We may make changes to our site
We may update and change our site from time to time to reflect changes to
our products, our users' needs and our business priorities or for any other
6 We may suspend or withdraw our site
6.1 We do not guarantee that our site, or any content on it, will always be
available or be uninterrupted. We may suspend or withdraw or restrict the
availability of all or any part of our site for business and operational
reasons. We will try to give you reasonable notice of any suspension or
6.2 You are also responsible for ensuring that all persons who access our
other applicable terms and conditions, and that they comply with them.
7 Accessing our site
7.1 Our site and any services provided via the site will be in English and it will be your
responsibility to ensure that you fully understand the information and advice on our
site. Our site is directed to people residing in the European Union. We do
not represent that content available on or through our site is appropriate
for use or available in other locations.
7.2 From time to time, we may restrict access to some parts of our site, or
our entire site, to users who have registered with us.
7.3 If you choose, or you are provided with, a user identification code,
password or any other piece of information as part of our security
procedures, you must treat such information as confidential, and you must
not disclose it to any third party. We have the right to disable any user
identification code or password, whether chosen by you or allocated by us,
at any time, if in our opinion you have failed to comply with any of the
7.4 We will determine, in our discretion, whether there has been a breach
of these terms through your use of our site. When a breach of these terms
has occurred, we may take such action as we deem appropriate and may result
in our taking all or any of the following actions:
7.4.1 immediate, temporary or permanent withdrawal of your right to use our
7.4.2 issue of a warning to you;
7.4.3 legal proceedings against you resulting from the breach;
7.4.4 disclosure of such information to law enforcement authorities as we
reasonably feel is necessary.
7.5 You must not use our site or services for emergencies. In emergencies, you should
consult your local doctor or the emergency department of your nearest hospital.
7.5 Our site and any services provided via the site will be in English and it will be your
responsibility to ensure that you fully understand the information and advice on our
site. Our site is directed to people residing in the European Union. We do not
represent that content available on or through our site is appropriate for use or
available in other locations.
7.6 You must not use our website or services for emergencies. In
emergencies, you should contact 999 in a medical emergency or 111 or the emergency is not life threatening.
8 Intellectual property rights and how you may use material on our site
8.1 We are the owner or the licensee of all intellectual property rights in
our site, and in the material published on it. Those works are protected by
copyright laws and treaties around the world. All such rights are reserved.
8.2 You may print off one copy, and may download extracts, of any page(s)
from our site for your personal reference and you may draw the attention of
others within your organisation to material posted on our site.
8.3 You must not modify the paper or digital copies of any materials you
have printed off or downloaded in any way, and you must not use any
illustrations, photographs, video or audio sequences or any graphics
separately from any accompanying text.
8.4 Our status (and that of any identified contributors) as the authors of
material on our site must always be acknowledged.
8.5 You must not use any part of the materials on our site for commercial
purposes without obtaining a licence to do so from us or our licensors.
8.6 If you print off, copy or download any part of our site in breach of
you must, at our option, return or destroy any copies of the materials you
9 Our liability
9.1 The material displayed on our site (which includes the blog on the site) is provided without any guarantees,
conditions or warranties as to its accuracy.
9.2 We do not exclude or limit in any way our liability to you where it
would be unlawful to do so. This includes liability for death or personal
injury caused by our negligence or the negligence of our employees, agents
or subcontractors and for fraud or fraudulent misrepresentation.
9.3 Different limitations and exclusions of liability will apply to
liability arising as a result of the supply of any products to you, which
will be set out in our Terms and Conditions of Supply .
If you are a business user of our site:
9.4 We exclude all implied conditions, warranties, representations or other
terms that may apply to our site or any content on it.
9.5 We will not be liable to you for any loss or damage, whether in
contract, tort (including negligence), breach of statutory duty, or
otherwise, even if foreseeable, arising under or in connection with:
9.5.1 use of, or inability to use, our site; or
9.5.2 use of or reliance on any content displayed on our site.
9.6 In particular, we will not be liable for:
9.6.1 loss of profits, sales, business, or revenue;
9.6.2 business interruption;
9.6.3 loss of anticipated savings;
9.6.4 loss of business opportunity, goodwill or reputation; or
9.6.5 any indirect or consequential loss or damage.
If you are a consumer user:
9.7 Please note that we only provide our site for domestic and private use.
You agree not to use our site for any commercial or business purposes, and
we have no liability to you for any loss of profit, loss of business,
business interruption, or loss of business opportunity.
10.1 In order to use some of the services on our site, you will be required
to register with our site and to create a personal secure online patient
record. We reserve the right to suspend or terminate access at any time if
we believe that your continued use of our services will prejudice others or
us. By registering to use the service, you:
10.1.1 confirm that the information you provide is accurate and complete;
10.1.2 agree to keep your username and password confidential and to take
reasonable steps to protect and not to share the login details for your
online patient record with anyone;
10.1.3 must not create more than one account with our site; and
10.1.4 confirm that you are aged 18 or over.
11 Viruses, hacking and other offences
11.1 We do not guarantee that our site will be secure or free from bugs or
11.2 You are responsible for configuring your information technology,
computer programmes and platform to access our site. You should use your
own virus protection software.
11.3 You must not misuse our site by knowingly introducing viruses,
trojans, worms, logic bombs or other material which is malicious or
11.4 You must not attempt to gain unauthorised access to our site, the
server on which our site is stored or any server, computer or database
connected to our site.
11.5 By breaching this clause 11, you would commit a criminal offence under
the Computer Misuse Act 1990. We will report any such breach to the
relevant law enforcement authorities and we will co-operate with those
authorities by disclosing your identity to them. In the event of such a
breach, your right to use our site will cease immediately.
11.6 We will not be liable for any loss or damage caused by a distributed
denial-of-service attack, viruses or other technologically harmful material
that may infect your computer equipment, computer programs, data or other
proprietary material due to your use of our site or to your downloading of
any material posted on it, or on any site linked to it.
12 Linking to our site
12.1 You may link to our home page, provided you do so in a way that is
fair and legal and does not damage our reputation or take advantage of it
in any way whatsoever, but you must not establish a link in such a way as
to suggest any form of association, approval or endorsement on our part
where none exists.
12.2 You must not establish a link from any site that is not owned by you.
12.3 Our site must not be framed on any other site, nor may you create a
link to any part of our site other than the home page. We reserve the right
to withdraw linking permission without notice.
12.4 If you wish to make any use of material on our site other than that
set out above, please address your request to: firstname.lastname@example.org.
13 Links from our site
Where our site contains links to other sites and resources provided by
third parties, these links are provided for your information only. We have
no control over the contents of those sites or resources, and accept no
responsibility for them or for any loss or damage that may arise from your
use of them.
14 Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising
from, or related to, a visit to our site although we retain the right to
bring proceedings against you for breach of these conditions in your
country of residence or any other relevant country.
with them or their subject matter or formation (including non-contractual
disputes or claims) shall be governed by and construed in accordance with
the law of England and Wales.
15 Entire Agreement
constitute the whole agreement between us and supersede all previous
discussions, correspondence, negotiations, previous arrangement,
understanding or agreement between us relating to the use of our site.
If you have any concerns about material which appears on our site or
concerns with regards to our services, please contact: email@example.com.