About us

We’re a clinically-led online pharmacy helping more people get expert advice and support, with treatment delivered directly to you. We believe healthcare should be easier to access, and that getting the right treatment shouldn’t feel complicated, confusing, or out of reach.

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Meet your team of medical experts

Dr. Adam Abbs

Dr. Adam Abbs

Medical Director

MBBS, PGCCE, fHEA

Clinical Safety Officer

Dr. Adam Abbs is Medical Director at MedExpress. He has extensive experience in asynchronous and video consultations, technology-enabled remote examinations and home biomarker testing, with a particular interest in educating both patients and doctors. Adam is a published author and is licensed to practice medicine in the UK and across the EU. He’s also registered in Canada.

Dr. Carla Rodrigues

Dr. Carla Rodrigues

Head of Medical Operations

MD, FECSM

Lifestyle Medicine

Dr. Carla Rodrigues is Head of Medical Operations at MedExpress, having previously held leadership roles in primary care networks and across well-known healthcare organisations. She’s led scientific society groups in the field of sexual medicine, and has also completed training with MIT, Harvard and INSEAD. Here, Carla leads medical operations in the UK, overseeing the delivery of safe care pathways and upholding high standards in prescribing and clinical governance.

Dr. Sophie Dix

Dr. Sophie Dix

Head of Medical Affairs

BSc (Hons), MSc, PhD

Evidence and Impact

Dr. Sophie Dix is Head of Medical Affairs at MedExpress, and a behavioural neuroscientist with over 25 years’ experience across the pharmaceutical industry, charity sector and health technology. Her work has focused on understanding how to manage and treat conditions affecting both mind and body, bringing together scientific insight with real-world care. Sophie is passionate about evidence and ensuring people have access to the right treatment at the right time.

Dr. Zoe Lees

Dr. Zoe Lees

Medical Writer

BSc (Hons), MSc, PhD

Health Literacy
Science Communication

Dr. Zoe Lees is a Medical Writer at MedExpress, specialising in clear, evidence-based health communications. She completed her postgraduate research at the University of Glasgow, focusing on metabolic complications of pregnancy and the role of adipose tissue function. Zoe brings a strong scientific foundation to her work and is committed to delivering content that is both accurate and accessible, grounded in robust research.

Liyya Patel

Liyya Patel

Deputy Chief Pharmacist

MRCPharmS, PgDip Dermatology, IP

GPhC 2083287
Governance

Liyya Patel is Deputy Chief Pharmacist at MedExpress UK, with over 13 years’ experience supporting the organisation’s growth and development. She is responsible for ensuring pharmacy services are safe, compliant and meet all regulatory standards, playing a key role in maintaining high-quality clinical care.

Dr. Karuna Tandon

Dr. Karuna Tandon

GP Lead

BMedSci, BMBS, MRCGP (2017)

Obesity Management

Dr. Karuna is GP Lead at MedExpress. She brings a broad portfolio of experience in NHS primary care, including general practice, NHS 111, and urgent care services. She has extensive expertise in digital healthcare, providing remote consultations to both NHS and private patients, and previously held a senior leadership role in a large scale digital-first healthcare platform.

What we treat

We provide access to treatment across a range of healthcare needs.

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Weight loss

Complete a consultation for weight loss treatment options recommended by our UK-licensed clinicians.

Couple at home representing sexual health care

Sexual health

Discreet sexual health treatments delivered directly to your door, in plain packaging.

Person looking at phone representing hair loss treatment

Hair loss

Find the best treatment for you with a recommendation from a clinician, if appropriate.

Person smiling representing everyday healthcare

Everyday healthcare needs

Online access to treatments for a wide range of everyday health concerns, with clinician review where appropriate.

Dr Adam Abbs headshot

How we think about care

  • Healthcare should be easier to access
    Getting treatment shouldn’t be complicated. We believe that good healthcare should be clear, straightforward and available to more people, without unnecessary barriers.
  • Clinical standards come first
    Before anything else, there’s a clinician. Every consultation is reviewed by a qualified professional, and treatment is only prescribed when it’s appropriate.
  • Support doesn’t stop after treatment starts
    Prescribing is just the beginning. Our clinicians and Customer Care teams are here to answer questions and help you throughout your treatment journey.

How it works

Online consultation illustration
Step 1

Answer a few questions

Complete a short online consultation. No waiting rooms or queues.

MedExpress medication illustration
Step 2

Choose your treatment

Our qualified clinicians review your information and recommend treatment if it’s right for you.

Discreet packaging illustration
Step 3

Get your treatment delivered

If prescribed, your treatment will arrive directly to you in discreet packaging.

See all treatments

Have confidence in your care

  • Registered UK pharmacy
  • CQC-regulated prescribing service
  • UK-licensed prescription treatments
CQC logo

Regulated by the CQC for UK patients

Central Medical Solutions Ltd (CMS) is the entity responsible for the prescribing function of MedExpress. This service is clinically led and regulated by the Care Quality Commission (CQC).

General Pharmaceutical Council

General Pharmaceutical Council

The GPhC is the official body that regulates and inspects all pharmacies in the UK. They ensure we prioritise your safety and meet the highest standards.

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LegitScript

LegitScript certification

LegitScript monitors online pharmacies with a comprehensive verification process to evaluate licensing, compliance and adherence to regulation.

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DiCE logo

DiCE network member

Digital Clinical Excellence (DiCE), is a UK network that drives excellence and improves safety in digital healthcare. It was founded in 2019 by Professor James Kingsland OBE.

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Regulated pharmacy

Company information

The website medexpress.co.uk is operated by MedExpress Enterprises Ltd. MedExpress Enterprises Ltd is registered in England and Wales under company number 08805262 (DUNS Number: 21-978-4663).

Registered company address

MedExpress Enterprises Ltd

Unit H

Ashbourne Drive

Leamington Spa

England

CV31 3SS

Pharmacy regulation

The pharmacy is registered with the General Pharmaceutical Council with number 9012633.

Registered pharmacy address:

Unit H, Precision Park

Ashbourne Drive

Leamington Spa

Warwickshire

CV31 3SS

United Kingdom

The Superintendent Pharmacist for MedExpress Enterprises Ltd is Niamh McMillan (GPhC Number 2082335).

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Our prescribers