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Cold sores are caused by a virus called the herpes simplex virus (HSV). This virus is very common, in 2012 it was estimated that 67% of the world’s population were infected with this virus. The virus is caught by coming into contact with other people with an active infection. This is often during childhood when children come into close contact through activities such as play.
For most of your life, the virus will lie dormant in your skin, suppressed by your immune system. Occasionally the virus will reactivate causing a cold sore. This is often when your immune system is temporarily weakened, by example through stress or illness.
As cold sores are caused by a viral infection which currently can’t be cured, many people will experience repeated cold sores. This is because the virus repeats the cycle of reactivation over and over again.
The virus which causes cold sores can also be transmitted to the genitals and anus, potentially causing genital herpes, but this is not as common. If you are worried, you should avoid touching your cold sores with your hands, regularly wash your hands and consider treating your cold sore with an oral medicine or cream.
You should not engage in oral sex while you have a cold sore as this can increase the risk of passing the virus to a partner. You should also use a condom during sex as this can reduce your risk of contracting or passing on HSV infection of the genitals.
Aciclovir is an ‘antiviral’ medicine which means it is designed to act against viruses. Aciclovir is specifically designed to treat the herpes simplex virus, as well as some other closely related viruses, such as the virus that caused chicken pox.
Aciclovir works by interrupting the normal process of viral replication – when viruses copy themselves inside your cells. This helps reduce the number of viruses in your body and in turn helps reduce the severity of symptoms experienced.
Aciclovir is an oral medicine which should be swallowed with or without water. You should only take aciclovir at the prescribed dose.
Aciclovir is most effective when used as early as possible, i.e. at the onset of symptoms.
You should remain well hydrated while you are taking aciclovir.
Aciclovir can be used for the treatment of HSV infections, in this case cold sores.
Usual dose:
As with all medicines, aciclovir should only be taken after carefully weighing the potential positives and negatives in conjunction with a qualified healthcare professional. Aciclovir is known to cause side effects.
Common sides effects (occurring in one or more people out of one hundred):
A full list of side effects can be found in the Patient Information Leaflet.
Cold sores are common and for most people they will naturally heal and disappear after approximately ten days. You should carefully consider whether you need treatment, noting that treatment will have little or no effect unless used as early as possible.
Antiviral creams containing aciclovir and penciclovir, non-antiviral creams and cold sore patches are available in most chemists as over the counter options.
Additional steps you can do yourself:
Do not kiss babies if you have a cold sore. It can lead to neonatal herpes, which is very dangerous to newborn babies.
Find out more about cold sores and alternatives to treatment here.
Always read the patient information leaflet before commencing treatment.
View patient information leaflet.Cold sores are contagious as soon as you feel a tingling, itching or burning sensation on your face, until the blister has burst, scabbed over and fully healed.
If you or your child has a cold sore, it is a good idea to avoid sharing eating utensils, drinking bottles or other items that regularly come into contact with your mouth and face. You should also avoid touching the cold sore directly and regularly wash your hands – this will help prevent the virus from being passed from one person to another.
Most cold sores will not require treatment and cold sores are very common, particularly in children.
However, some people may experience particularly large, painful or prolonged cold sores and in these scenarios, treatment may be appropriate. Treatment can be discussed with your GP, Pharmacist or accessed online through a registered online Doctor and Pharmacy service such as MedExpress.
If you are elderly, renally impaired (damaged kidneys/reduced kidney function), pregnant or breast feeding, you should seek medical advice before taking aciclovir.
If you have a damaged or weakened immune system (immunocompromised) you should seek medical advice before taking aciclovir and at any time you experience a cold sore or other infection.
Cold sores are small fluid filled blisters that appear on parts of the face, usually around the lips and mouth. Cold sores have several typical stages of progression:
For most people, cold sores will begin to heal within ten days and often don’t require treatment. For some people, cold sores can be bigger than normal or take longer to heal than expected, in these cases it may be appropriate to seek treatment.
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Dr. Bryony Henderson is Medical Director for MedExpress UK, bringing extensive experience in clinical operations, governance and digital health. She has previously held roles dedicated to delivering safe, scalable care across well-known brands. She is a recognised clinical voice contributing to award-winning campaigns, publishing on health inequalities, and appearing across national media. Here, Bryony leads clinical governance and quality, supporting the delivery of safe, innovative and accessible healthcare.

Adedayo Titiloye is Superintendent Pharmacist responsible for the safe and compliant delivery of pharmacy services across MedExpress. He brings experience across community pharmacy and regional operations, including leadership roles within one of the UK’s largest independent pharmacy groups. Here, Ade focuses on building high-performing teams, improving processes and ensuring pharmacy services deliver safe, effective care at scale.

Dr. Carla Rodrigues is Head of Medical Operations at MedExpress, having previously held leadership roles in primary care networks and across well-known healthcare organisations, and has led scientific society groups in the field of sexual medicine. She has also completed training with MIT, Harvard and INSEAD. At HeliosX, Carla leads medical operations in the UK, overseeing the delivery of safe care pathways and upholding high standards in prescribing and clinical governance.

Dr. Kavir Matharu is a GP Lead at MedExpress, with 10 years’ experience across a range of healthcare settings. She is a practising GP with a background in complex healthcare consulting, having worked on high-level strategic and operational challenges within the health system. She was also selected for a leadership fellowship with the National Medical Director at NHS England. Kavir has a strong interest in healthcare leadership and system improvement, with a focus on high-quality, sustainable care.

Dr. Daryl Perera is a GP Lead at MedExpress, with experience across NHS primary care, urgent care and private practice. He has extensive experience in digital healthcare and clinical leadership, and oversees clinical governance and patient safety across our digital health services. His work spans urgent care and preventative medicine, with particular interests in men’s health, obesity management, and sport and exercise medicine. Daryl has worked across a range of NHS and private healthcare organisations and previously held a GP Director role.

Head of Medical Affairs
BSc (Hons), MSc, PhD
Dr. Sophie Dix is Head of Medical Affairs at MedExpress and a behavioural neuroscientist with over 25 years’ experience across the pharmaceutical industry, charity sector and health technology. Her work has focused on understanding how to manage and treat conditions affecting both mind and body, bringing together scientific insight with real-world care. Sophie is passionate about evidence and ensuring people have access to the right treatment at the right time.

Medical Writer
BSc (Hons), MSc, PhD
Dr. Zoe Lees is a Medical Writer at MedExpress, specialising in clear, evidence-based health communications. She completed her postgraduate research at the University of Glasgow, focusing on metabolic complications of pregnancy and the role of adipose tissue function. Zoe brings a strong scientific foundation to her work and is committed to delivering content that is both accurate and accessible, grounded in robust research.

Dr. Adam Abbs is Medical Director, International at MedExpress responsible for expanding the company into new markets. He has extensive experience in asynchronous and video consultations, technology-enabled remote examinations and home biomarker testing, with a particular interest in educating both patients and doctors. Adam is a published author and is licensed to practice medicine in the UK and across the EU, and is registered in Canada.

Liyya Patel is Deputy Chief Pharmacist at MedExpress UK, with over 10 years’ experience supporting the organisation’s growth and development. She is responsible for ensuring pharmacy services are safe, compliant and meet all regulatory standards, playing a key role in maintaining high-quality clinical care. Liyya previously worked in high-volume community pharmacy settings in Central London and is a qualified pharmacist and independent prescriber.

Dr. Olivia de Rougemont is a GP Lead at MedExpress with over 12 years’ experience across the NHS and private sectors. She has extensive experience in digital and in-person care, with a particular interest in women’s health, preventative medicine, and delivering patient-centred support that feels clear and accessible. Olivia also leads and mentors GPs, and brings a global perspective shaped by her experience working across different healthcare systems.